One-Day Distance Learning Masterclass

Business Process Visualization™ AI Masterclass

Understand, Visualize, and Improve the Processes That Drive Your Organization

Business Processes turn data into decisions, actions, products, services, and customer value. Understanding those processes is essential when organizations are considering AI, automation, process improvement, or broader operating changes.

The Business Process Visualization™ AI Masterclass provides a practical approach for making processes explicit, measurable, and human-consumable so businesspeople, technology teams, and AI systems can work from a clearer understanding of how the organization actually operates.

November 10, 2026 · 9:00 AM to 6:00 PM Eastern Time · Distance Learning

Understand How Work Gets Done

Your Organization Runs Through Processes

AI, cloud technology, automation, data platforms, and other technologies continue to change, but organizations still depend on processes to turn information into useful results.

Business Processes are the activities performed by an organization to create value for the business and its customers.

Business Process Visualization makes those activities easier to see and understand across departments, people, information systems, data, events, and handoffs.

Video thumbnail: Process Visualization: A Best Practice Blueprint for Reworking Processes Before AI
6:50

See Where Value Is Created

Identify the processes that contribute directly to customers, products, services, decisions, and organizational objectives.

Identify Waste and Delay

Examine unnecessary activities, redundant steps, errors, bottlenecks, and the time that accumulates both within and between processes.

Understand Cross-Functional Work

See how a single process may involve several departments, roles, systems, and information sources instead of viewing work only through organizational boundaries.

Make Better Process Decisions

Use a clearer understanding of current processes to decide what should be improved, removed, mechanized, redesigned, or supported by technology.

Connect Processes With the Desired State

Compare current operating activity with the desired business state so improvements can be prioritized in a more structured way.

Provide a Better Foundation for AI

AI needs more than data and technology.

Two important foundations are:
  • Master your data.
  • Visualize and optimize your processes.

When processes are unclear, inconsistent, or undocumented, AI systems are working from an incomplete understanding of business activity.

Process Visualization helps make business intent and operating activity explicit before organizations attempt to automate or augment them with AI.

A Practitioner Approach

Analyze Processes in the Context of the Business

Business Process Visualization examines processes through the way people actually perform and understand their work.

If businesspeople work through forms, screens, systems, activities, events, and handoffs, those are part of the analysis.

Rather than restricting the view to individual departments, Process Visualization follows work across the organization and examines how people, systems, data, and activities interact.

Visioning

Define what the process is intended to accomplish and establish the business context, objectives, and desired results.

Analyzing

Examine Processes, Business Events, Process Flows, Process Actions, data, systems, cycle time, delays, and relationships.

Implementing

Use the analysis to determine what should be improved, removed, redesigned, mechanized, or otherwise changed.

Evolving

Continue reviewing and improving processes as organizational goals, operating conditions, technology, and requirements change.

What the Analysis Can Reveal

Process Visualization can help identify:

  • value-added and non-value-added Processes
  • cross-department handoffs
  • cycle time within Processes
  • delays between Processes
  • information-system dependencies
  • interactions with enterprise data
  • redundant activities
  • errors and quality concerns
  • Processes that require improvement
  • Processes that may require re-engineering

With these relationships visible, organizations have a clearer basis for planning Process improvement.

Hands-On Practitioner Education

Learn How to Make Processes Explicit, Measurable, and Actionable

The one-day Business Process Visualization™ AI Masterclass focuses on the practical work required to understand and improve business processes.

Participants learn how to represent processes in ways that businesspeople, technical teams, and AI systems can understand, reducing ambiguity between business intent and implementation.

The Masterclass uses practical exercises to examine actual operating activity rather than relying only on theoretical models or reference architectures.

What You Will Learn

  • Identify and understand value-added Processes
  • Recognize Processes that do not add sufficient value
  • Understand Process cycle time
  • Identify opportunities to reduce cycle time
  • Use Process Visualization as a baseline for quality and Process improvement
  • Determine which Processes need to be re-engineered
  • Develop a Process improvement plan and project
  • Represent Processes so they are clearer to both people and AI systems
  • Reduce ambiguity that can contribute to inconsistent AI results
  • Connect Process understanding with AI and automation decisions

Who Should Attend

The Masterclass is relevant for:

  • AI Implementation Practitioners
  • AI Engineers
  • Process Owners
  • Process Improvement Managers
  • Process Improvement Teams
  • Quality Assurance Personnel
  • Information Systems Analysts
  • Developers
  • Strategic Planners
  • Process Engineers
  • Enterprise Architects
  • Business Architects
  • Business Analysts
  • Digital Transformation Specialists
  • Managers and executives responsible for AI outcomes

No prerequisites are required.

Masterclass Pricing

Standard Registration: $895 USD

Current BACOE Certified Architects: $595 USD

Register for the Masterclass
Masterclass Curriculum

What the One-Day Session Covers

The Masterclass moves from the foundations of Process Visualization into diagramming techniques, methodology, analysis, optimization, AI considerations, and the Process Driven Organization.

Introduction to Process Visualization

Understand: What is Process Visualization · Viewing the enterprise as a series of Processes · The Process Map · Analyzing Processes · Processes · Business Events · Process Flows · Process Actions

Diagramming Techniques

Work with: Ontology Diagrams · Decomposition Diagrams · Process Flow Diagrams · Process Action Diagrams · Event Driven Process Diagrams · Time Dependency Diagrams

Methodology for Process Visualization

Examine the structure used to conduct Process Visualization, including: Objectives · Modeling Approach · Scope · Discover · Structure · Detail

The Process Visualization Diagram

Understand how Process information can be brought together into a structured representation for analysis and communication.

Analyzing and Optimizing

Use Process information to identify delays, waste, errors, quality concerns, and opportunities for improvement.

The Planned Approach

Organize Process findings into a deliberate improvement effort instead of making isolated changes without broader context.

AI, E-Business, Digital Transformation, and Processes

Examine how Process understanding relates to AI, automation, digital initiatives, and other technology-enabled changes.

The Process Driven Organization

Explore: What a Process Driven Organization is · How an organization moves toward it · The role of Process ownership · How Processes can be managed across traditional organizational boundaries · The potential organizational benefits

Summary and Application

Bring the concepts, diagrams, methodology, and analysis together so Process Visualization can support continued Process improvement and AI-related activity.

Business Process Visualization™ AI Masterclass

Register for the One-Day Process Visualization Masterclass

Develop a practical understanding of how to identify, visualize, analyze, and improve the Processes that drive your organization.

Use that understanding to support Process improvement, quality efforts, AI initiatives, automation decisions, and broader organizational change.

  • Date: November 10, 2026
  • Time: 9:00 AM to 6:00 PM Eastern Time
  • Format: Distance Learning
  • Standard Price: $895 USD
  • BACOE Certified Architect Price: $595 USD
  • Prerequisites: None

Registration Form

form

Samuel B. Holcman, Managing Director of the Business Architecture Center Of Excellence

Practitioner-Led by Sam Holcman

Sam Holcman's professional work spans Business Architecture, Enterprise Architecture, Process Visualization, methodology development, practitioner education, and implementation.

The Masterclass reflects a practitioner-focused approach to understanding how organizations operate and how Process information can be used to support improvement and AI-related initiatives.

Learn More About Sam Holcman